Messaging and Communication

Ecological Momentary Assessment (EMA) delivered dynamically via multiple channels- SMS, voice, video, WhatsApp, email, push and more. Communication, consent and survey in secure and HIPAA, HITECH, FERPA compliant environment.

SMS/MMS

We integrate the communication channels as selected by you or as selected by the user. Scheduled, behavior triggers and event triggered messages can be delivered to the user through the user email account, push notifications and SMS/text, a chat-bot interface, in-app messages, interactive voice response (IVR) phone call.

IVR

Create solutions with multiple data capture points. We provide an integrated solution and a single data storage site for more accurate data and less manipulation. We will help design a customized interactive voice response platform (IVR). Create scripts and record your own voices to add authenticity.

Redcap Survey

Maintain the features and familiarity of your research survey platforms, such as RedCap. We can develop schedule data uploads and integrate your survey data with user data to develop insights with less manipulation.

Email

Even the most ardent smart phone user may prefer emails for some or all communications. You can distribute your notifications through email or insert links in SMS/text messages for larger content presentation.

Push Notifications

The ubiquitous nature of smartphones naturally lends to timely distribution of communications to users. Our mHealth apps collect a data dense environment for use in tailored messages including email, in app messages and push notifications. Communications can be event or timed distribution. Users have the capability to tailor the timing, frequency and media channels all for notifications.

Communication Channel Flexibility

We integrate the communication channels as selected by you or as selected by the user. Scheduled, behavior triggered and event triggered messages can be delivered to the user through the user email account, push notifications and SMS/text, a chat-bot interface, in-app messages, interactive voice response (IVR) phone call.